Welcome to Integrated Brain Wellness, LLC (hereinafter referred to as "the Website"). These terms and conditions govern your use of the Website. By accessing and using the Website, you agree to be bound by these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the Website.

Medical DisclaimerThe information provided on the Website is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

No Doctor-Patient RelationshipYour use of the Website does not create a doctor-patient relationship between you and the Website owner or any healthcare professional affiliated with the Website. Any information provided on the Website does not constitute medical advice and should not be relied upon as such.

User ResponsibilitiesYou agree to use the Website in accordance with all applicable laws, regulations, and these terms and conditions. You further agree not to use the Website for any unlawful or unauthorized purpose.

Limitation of LiabilityThe Website owner will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, the Website: For any indirect, special, or consequential loss; or For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if the Website owner has been expressly advised of the potential loss.

Modification of ContentThe Website owner reserves the right to modify, suspend, or discontinue any aspect of the Website at any time, including the availability of any features, databases, or content.

IndemnityYou agree to indemnify and hold harmless the Website owner and its affiliates, officers, agents, and employees from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable legal fees and costs, arising out of or in any way connected with your use of the Website or violation of these terms and conditions.

Intellectual Property RightsUnless otherwise stated, the Website and its licensors own the intellectual property rights in the Website and material on the Website. Subject to the license below, all these intellectual property rights are reserved.

License to Use WebsiteYou may view, download for caching purposes only, and print pages from the Website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:1. Republish material from this Website (including republication on another website).2. Sell, rent, or sub-license material from the Website.3. Show any material from the Website in public.4. Reproduce, duplicate, copy, or otherwise exploit material on the Website for a commercial purpose. 5. Edit or otherwise modify any material on the Website.

Acceptable UseYou must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity. You must not use the Website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to the Website without the express written consent of the Website owner.

VariationThe Website owner may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of the Website from the date of the publication of the revised terms and conditions on the Website. Please check this page regularly to ensure you are familiar with the current version.

Entire AgreementThese terms and conditions constitute the entire agreement between you and the Website owner in relation to your use of the Website and supersede all previous agreements in respect of your use of the Website.

Law and JurisdictionThese terms and conditions will be governed by and construed in accordance with the laws of South Carolina, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of South Carolina.

Privacy PolicyThe Website is dedicated to maintaining the privacy and security of its users' personal information. This Privacy Policy outlines how the Website collects, uses, maintains, and discloses information collected from users.

Information CollectedThe Website may collect personal information from users in various ways, including but not limited to, when users visit the site, register on the site, fill out a form, subscribe to the newsletter, respond to a survey, or engage in other activities, services, features, or resources available on the Website. Users may be asked for their name, email address, mailing address, phone number, and other relevant information as appropriate.

Use of InformationAny information collected from users may be used for the following purposes:

To personalize user experience: Information provided helps customize the content and offerings tailored to users' individual needs.To improve the Website: Feedback provided by users helps improve products and services offered on the Website.To send periodic emails: The email address provided may be used to send information and updates pertaining to orders, inquiries, or other requests. It may also be used to respond to users' inquiries, questions, and/or other requests.

Protection of InformationThe Website adopts appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of users' personal information, username, password, transaction information, and data stored on the Website.

Sharing of InformationThe Website does not sell, trade, or rent users' personal identification information to others. However, aggregated demographic information not linked to any personal identification information may be shared with trusted third parties for the purposes outlined above.

We Do Not Sell Your Data

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

LIMITED SHARING WITH SERVICE PROVIDERS

We may share your information with trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential.

These service providers include:

Payment processors (Stripe, PayPal, and Intuit) - solely for the purpose of processing your payments

Email service providers - solely for sending communications you have opted into

Website hosting services - solely for the purpose of hosting our website and its content

SMS message aggregators and providers - solely for delivering text messages you have opted into receiving

Course delivery platforms - solely for the purpose of delivering digital course content you have purchased

Coaching session schedulers - solely for the purpose of scheduling coaching sessions you have enrolled in

Certification verification systems - solely for the purpose of issuing and verifying certifications you have earned

HighLevel CRM - for client relationship management (see special provisions below)

Important Note About SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS/TEXT MESSAGE PRIVACY/Text Message PolicyIf you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:

No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.

Marketing Restrictions: Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.

Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you've explicitly opted into.

Opt-Out Control: You can stop receiving text messages at any time by texting "STOP" to our shortcode. Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages.

Our SMS program provides text messages for appointment reminders, event notifications, Zoom links, account information, product details, marketing messages, help requests, webchat widget responses, and opt-in and opt-out confirmations.

Help and Support

If you experience issues with the messaging program, reply with the keyword "HELP" for assistance.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our privacy policy at: https://reclaimhopeandwellness.com/privacy-policy

Compliance with RegulationsThe text messaging services provided through the Services comply with applicable telecommunications regulations. You are required to adhere to all applicable telecommunications laws and carrier requirements when using any text messaging features. This includes, but is not limited to, obtaining proper consent before sending text messages and honoring opt-out requests.

Required Consent LanguageWhen collecting phone numbers for text messaging, you must include appropriate consent language on all forms that clearly informs recipients about the types of messages they will receive, frequency, and how to opt out.

Prohibited Messaging PracticesYou agree not to use the text messaging services for any of the following:(a) Sending messages to recipients who have not provided explicit consent(b) Sending messages that violate the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or any other applicable laws(c) Sending messages containing inappropriate, offensive, or illegal content(d) Continuing to send messages to recipients who have opted out(e) Sending messages at inappropriate times (e.g., outside of normal business hours)

Data Privacy for Text MessagingYou acknowledge and agree that:(a) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes(b) Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services(c) All text messaging data will be handled in accordance with our Privacy Policy

Opt-Out ManagementYou can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Third-party LinksThe Website may include links to third-party websites. Users should be aware that the Website is not responsible for the privacy practices of such other sites. Users are encouraged to read the privacy statements of these third-party sites.

CookiesThe Website may use "cookies" to enhance user experience. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

Changes to this Privacy PolicyThe Website reserves the right to update this Privacy Policy at any time. Users are encouraged to check this page regularly for any changes. By using this Website, users acknowledge and agree that it is their responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of these TermsBy using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us If you have any questions about these terms and conditions, please contact us at: [email protected].